Privacy Policy

This privacy policy sets out how Reap Design Limited uses and protects any information that you give Reap Design Limited when you use this website.

Reap Design Limited is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Reap Design Limited may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01 February 2022.

WHAT WE COLLECT

We may collect the following information:

  Name and job title

  Contact information including email address

  The products you purchase

  Your billing and delivery information

  Demographic information such as postcode, preferences and interests

  Other information relevant to customer surveys and/or offers

WHAT WE DO WITH THE INFORMATION WE GATHER

We will never share your data with any third party except for to fulfil your order (for example, our delivery companies). We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  To deliver your orders.

  To send you service information relating to your orders.

  At your request, to let you know when an item is back in stock.

  To send you marketing emails (only if you’ve opted-in).

  For fraud prevention.

  To provide you with customer service and support, we may use the information to improve our products and services.

SECURITY

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

HOW WE USE COOKIES

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

LINKS TO OTHER WEBSITES

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

CONTROLLING YOUR PERSONAL INFORMATION

You may choose to restrict the collection or use of your personal information in the following ways:

  Whenever you are asked to fill in a form on the website, look for the box that you can tick to indicate that you want the information to be used by Reap Bikes to contact you for marketing purposes.

  If you have previously agreed to us using your personal information for marketing purposes, you may change your mind at any time by writing to us, emailing us, or clicking the unsubscribe button.

 

We will never share your data with any third party except for to fulfil your order (for example, our delivery companies).

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to us.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.

KLARNA

In order to be able to offer you Klarna’s payment options, we will pass to Klarna your personal information, such as contact and order details, in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you. General information on Klarna you can find here (https://www.klarna.com/uk/). Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna’s privacy policy (http://cdn.klarna.com/1.0/shared/content/legal/terms/Klarna/en_gb/privacy).

 

Engineered carbon:

materials & method

Because attacks and sprints place such great loads on road race bikes, we drew on the engineering of our Vulcan tri bike to make the Vekta massively stiffer than any rival. We used the technology that made a beam bike ride like a road bike to make a road bike ride better than any before. We achieved this in two ways: material selection and construction method.

Carbon fibre comes in many grades and, as with everything, the best fibres are more expensive. At REAP, all materials are selected by engineers, not accountants, and the Vekta is made with a blend that is over 80% ultra-high modulus Toray M40J unidirectional fibre. That’s a vastly higher percentage and grade than most manufacturers use in their top models.

Our raw material cost is around 50% higher yet the Vekta is very competitively priced; it’s a reinvestment that we can make because we sell direct to you and, unlike the vast majority, we don’t outsource production – we are our own factory. Expert deployment is crucial to get the best from these materials and that’s where our 25 years of composite engineering experience are invaluable. The carbon fibre lay-up is intuitive to us.

The performance of the carbon fibre lay-up is boosted significantly by our trade secret manufacturing method, a hugely effective innovation that’s unique to REAP. We can’t tell you what it is, but we promise you will feel the difference it makes.

As a true monocoque, the Vekta is made in a single piece, whereas mass-produced bikes are made in a number of pieces and then joined. Our way is more difficult, but the result is an optimised frame, free from parasitic weight – mass that is made necessary by compromised design and doesn’t add value.

Every element of the Vekta is designed for maximum performance. Sure, there are slightly lighter aero-road frames, but none that come close to the way the Vekta feels. We chose to invest a little frame weight to achieve a huge increase in stiffness which results in levels of steering precision and power transfer efficiency you’ve never even dreamed of. We know that you’ll feel it as soon as you stand on the pedals.